Please have patience with us. For porcelain and fragile items, we will use double boxes with plenty of packing peanuts and bubble wraps to pack. You have only two choices.
Keep the item or return the item. Please retain all the packing materials including the boxes. Please take photos of the damage areas and the outside box. We will submit all the information to the insurer for claims.
You will be required to sign an affidavit to attest the information submitted. If the item suffered only partial damage, the insurer will pay for the partial loss or repair cost. You will need to provide an appraisal to prove the loss of value if you wish to claim partial loss.If you wish to claim restoration cost, you will need to provide an estimate written by a restorer. The price will be at market price to be determined by the consignor. The price will always be more and never less. Please note that we have provided studio photos and sunlight photos in some items. However, there might be some color variations due to the difference in different computer monitors and different lighting.
Please also note that we may post additional photos after we list our items. So, please scroll all the way down to look for additional information and photos posted. The item "1930's Japanese Mixed Metal Gilt Brass Relief Moriage Match Safe Koi Fish" is in sale since Monday, March 30, 2020. This item is in the category "Antiques\Asian Antiques\Japan\Other Japanese Antiques".The seller is "ggyy2u" and is located in Duarte, California. This item can be shipped worldwide.